Perfect fit guarantee

All Flair Atelier standard size (and soon as well our made-to-measure) garments will be sewn specifically for each customer in accordance with the information provided when the order is placed. Flair Atelier guarantees that you will be completely satisfied with the fit and that your garment will be in perfect condition. If you follow our size guidelines, the garments should fit perfectly.
 
If, against all odds, a garment should not fit well, Flair Atelier assumes full responsibility for resolving any problems encountered, at no extra charge. Not even the postage costs.
 
What if my garment is not right?
We carry out quality control at each stage and on every garment, but as with anything handmade, imperfections may occasionally go unnoticed. If for any reason you are unhappy with your purchase, please let us know immediately by contacting our customer support team. In cases where your handmade garment differs from what you requested, your original order will prevail.
 
Comparing your original order to the garment we’ve provided just let us know where we’ve gone wrong. It's very important to us that you're happy with your Flair Atelier garment and we’ll do all we can to solve any issues you may have.
 
As each Flair Atelier garment is handmade to your personal choices and size, we are unable to provide refunds if you change your mind. However, in the event of a problem of any kind with your Flair Atelier garment please do not hesitate to contact our customer care team for information on how to proceed and we’ll always be happy to fix it.
 
You can always feel safe in the knowledge that we will keep working until the garment we provide you with is exactly the unique and individual piece that you created.